The aims of the KwaZulu-Natal Department of Transport are to:

Provide access and mobility within KwaZulu-Natal through the planning and provision of access roads and bridges (including pedestrian bridges) to communities, particularly the previously marginalised rural areas with the aim of improving the quality of the lives of our people. In so doing, we strive to achieve an equitable, balanced road network;

Effectively management the road infrastructure network through the planning, construction, repair and maintenance of a balanced road network that supports the Provincial Growth and Development Strategy and the Provincial Spatial Economic Development Strategy in order to promote economic and social development of KwaZulu-Natal;

Promote an integrated land transport system through the creation of a well-managed, integrated land transportation system that is accessible to all the people of KwaZulu-Natal;

Promote a safety road environment through the provision of a safe, regulated road environment through Education, Enforcement, Engineering and Evaluation.

The KwaZulu-Natal Department of Transport is responsible for the management of the transportation system in the province of KwaZulu-Natal, including:

• The construction, upgrading, maintenance and control of the provincial road network; 
• The regulation, management and overall control of public and freight transport operations; 
• The registration and licensing of vehicles and drivers; 
• The regulation of traffic; 
• The implementation of Road Safety Campaigns and Awareness Programmes; and 
• The management of the provincial vehicle fleet. 

VISION

The vision of the KwaZulu-Natal Department of Transport is:

“Prosperity through a smart transportation system”

This means that as a Department we connect the Province, the country, Africa and the World, through a globally competitive and sustainable transportation system that drives socio-economic growth and improves the quality of life of our people.

MISSION

To facilitate the mobility of people and goods by optimising the usage of all modes of transport through an efficient, reliable, integrated, safe, universally accessible, and environmentally friendly transportation system.

VALUES

The values that guide and define the ethos of the Department are the following:

Good Governance - We will implement measures that ensure compliance with all applicable prescripts in the Public Service and the Republic and strive to obtain positive audit outcomes to strengthen accountability, build and sustain confidence in the manner in which we use public resources.

Professionalism - We will continuously strive to build a culture of high professional standards underpinned by work ethic and diligence and to encourage and actively support our staff to affiliate to professional bodies.

Innovation - We will strive to nurture a culture of creative thinking, continuous learning and encourage our staff to research and develop new ways of doing our business in ambitious ways that disrupts the status quo.

Leadership - We will continue to provide sound direction, guidance, and leadership to motivate our staff to work hard and efficiently through recognition while providing service excellence at all times.

Teamwork - We will promote consultation, an open-door policy and communication in our activities to ensure teamwork and unity among all our staff.

AND

We will promote transparent and accountable government, plan in accordance with the needs of our customers, and ensure effective, efficient and transparent delivery of services through the appropriate involvement of the public and through regular and accurate reporting."

The Department’s values emanate from the Batho Pele principles.