Freeway Incident Management

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What action should a motorist take when locating an accident/incident
Hazmat awareness

Freeway Incident Management is a preplanned, agreed set of procedures and protocols activated when a freeway incident occurs. It co-ordinates the responses of all emergency services to the scene of an incident and provides a mechanism for efficiently managing the scene of an incident. Its aim is to clear the freeway of any obstruction and to restore traffic flow to normal as quickly as possible.

An incident is not merely a major or minor incident.
It can also be:

• a shoulder / lane blockage e.g. spilled load, broken down vehicle
• a construction zone
• a special event e.g. Comrades Marathon

What Action Should A Motorist Take When Locating An Accident / Incident

Phone the Traffic toll-free Number: 0800 33 99 11 or the AEMS Centre: 10177 or the SAPS: 10111.

The following information must be relayed by you as soon as possible:

1. Location
2. Nature of incident
3. Objects involved
4. Injuries
5. Entrapments
6. Fire
7. Traffic obstruction

Hazmat Awareness

If chemicals are involved -

The following information needs to be phoned through the toll-free numbers as soon as possible:

1. Identify UN number
2. Injuries
3. Entrapments
4. Chemical running into drain / river
5. Road Obstructed
6. Vehicle on fire

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