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Milk Production and Distribution

The dairy industry in KwaZulu-Natal is a significant portion of the total agricultural production of the province.

The estimated total production in KZN is approximately 350,000 tons per year with major concentrations in the Midlands areas between Kokstad, Matatiele, Underberg, Winterton, Mooi River, Howick and Cato Ridge.

There were in 2001 about 446 producers (down from 648 in 1997), mainly within the above areas, and this reduction has continued due to suppressed milk prices. The milk producing industry ranks fourth in terms of South Africa’s total agricultural production, and KZN is the third largest milk producing province, producing more than 17.5% of SA milk output, as shown in the table below for 2002.


The industry is composed of dairy farmers who sell to milk buyers, who coordinate deliveries to the 4 main secondary production companies.

Milking Parlour 1
Milking Parlour 1

The major producers of fresh milk are located in Durban and Pietermaritzburg, with collection depots and some processing factories at centres such as Kokstad, Mooi River, Estcourt, Ixopo and Howick.

Industrial milk is bought for processing into milk powder, condensed milk, cheese and other dairy-based products. The 4 major international producers dominate this market. It is noteworthy that the 4 main retail chains in South Africa sell 70% of all dairy produce. The chains have recently begun to import milk when there is cheap UHT processed long-life product available on the market, thereby causing severe disruptions and losses for South African milk producers.

Transport in the Dairy Industry

The collection from farms is a major transport undertaking as it is all done by road in specialised refrigerated tankers, capable of maintaining the required temperatures and meeting the stringent hygiene standards.

The vehicles are nearly all owned by the major companies, but there is a growing proportion of “independent “ dairy groups since the deregulation of the industry in 1997. From a transportation perspective, the relocation by the dairy industry from inland to coastal areas over the past 8 years has resulted in rapid increases in the numbers of long-distance refrigerated bulk tankers that move the product by road from production areas to the main national market for milk products which is the greater Gauteng conurbation and processing industry.

Milk is transported primarily in stainless steel tankers designed to permit loading from farm tanks and discharge into bulk storage at the creameries or production plants. Due to the perishable nature of the product and the need for stringent hygiene, milk is collected daily or at least every second day, and must handled with extreme care to maintain the cold chain from point of production to the final product.

Specifications for milk tankers and the need for sophisticated transfer and pumping equipment make the private ownership of these vehicles uneconomical. The collection process therefore, is done almost entirely by large milk processing undertakings or specialist contractors.

The very strict hygiene and milk testing routine that is maintained by producers and processors, and monitored by the agricultural authorities, is an essential feature of the dairy industry. All milk is tested for butterfat content and protein as well as bacteria levels, presence of antibiotics and water, before being pasteurised. The cold chain from producing farms to dairies and through to the final point of sale is also an essential part of the milk production and distribution channel, and requires a high level of logistical planning, and specialised vehicles and equipment. The primary input commodity of the dairy industry is animal feed, of which an estimated 300,000 tons per annum are consumed in KZN by dairy animals. All of the feed is transported by road from animal feed producing factories to farms.

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