Frequently Asked Questions

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Accidents (What to do)

Bursaries

Choice Numbers

Drivers Licences

Employment

E-Hailing Services (Bolt and Uber)

Forms

In-Service Training

Internships

Learners Licences

Licencing Fees

Motor Vehicle Licencing

Pothole Claims

Resource Centre

Road Traffic Inspectorate

Toll Roads

Traffic Fines

Traffic Officers

Vacancies

Zibambele Programme

Accidents (What to do)

Who do I contact in the case of an accident/incident?

You can report accidents/incidents to any of the following telephone numbers:
0800 33 99 11 Road Traffic Inspectorate
10177 Ambulance Emergency Medical Services
10111 South African Police Service
112 Vodacom Emergency Number
121 MTN Emergency Number
140 Cell C Emergency Number

What information should I provide when reporting an accident/incident?

If you come across an accident/incident, it is vital that accurate and relevant details are collected. This will facilitate the dispatching of appropriate resources and help to prevent an unnecessary response. To assist in the collection of appropriate information, the following checklist of questions should be used.

1. What is the caller’s name and telephone number?
2. Where has the incident occurred?
3. What is involved (i.e. number of vehicles)?
4. What types of vehicles are involved (i.e. motor cars / trucks)?
5. Are there any injuries?
6. Is anybody trapped in any of the vehicles?
7. Is the road obstructed?

How do I identify the exact location of an accident or form of road/bridge obstruction?

Should you come across an incident during your travels, whether it is an accident or some form of obstruction, it is extremely important to immediately establish the exact location to ensure prompt action from the relevant emergency services. The following are examples of accurate location identification:
Kilometre Marker Boards
The most accurate location details can be obtained from the blue kilometre marker boards erected every 200 metres along national roads. Yellow concrete pillars are erected every 1 km along provincial roads. For example, this board reveals the following location details:

- It is the N3 route
- On section 3
- At kilometer 25,6
- On the southbound carriageway
Direction Signage
Blue direction signs are erected along dual carriageways to guide motorists in selecting an exit ramp close to a road junction. Along other roads, these signs are green. These signs also provide useful location information. For example, this sign reveals the following:

- Interchange number
- Local authority (where applicable)
- Intersection route number (where applicable)
- Exit ramp destination
Other Signage
River Names
To assist motorists in identifying their location, river names are signed along both national and provincial roads.
These signs, such as the sign illustrated in the photograph below can provide useful information concerning the whereabouts of an incident.

Tourism Signage
Although not all landmarks have signage, brown tourism signs provide details of services facilities, accommodation and tourism attractions. As illustrated in the photograph below, these signs can also be used in the identification of where an incident has occurred.

How can I obtain a copy of an Accident Report from the Department?

There are two scenarios.
1) You may visit our Head Office in Pietermaritzburg at Inkosi Mhlabunzima Maphumulo House, 172 Burger Street in Pietermaritzburg, sign in and ask to be directed to Room CG1.You will be given the official form used for requesting a copy of your accident report to fill in and pay accident report R167.00 (this is subject to change). The means of payment can be cash over the counter/Speed point/EFT. If payment is made via EFT the banking details are as follows:
ABSA BANK:
ACCOUNT NUMBER:4088741488
ACCOUNT NAME: KZN TRANSPORT-RTI REVENUE

You must bring your original ID and provide the Accident Report Number. If you do not have your Accident Report Number, you must to bring a copy of your hospital record.
2) If you are not able to come to our Head Office, you may fax a letter with all of the relevant details, i.e. the Accident Report Number, Name of SAPS Station where the report was made, your vehicle registration, the other party’s details if you have them and a copy of your ID. The fax number is 033-3455839. If you do not have the Accident Report Number you must provide a copy of your hospital record. N.B. On the letter there must be your forwarding fax and telephone number as well as address.

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Bursaries

How do I apply for a bursary through the Department?

The bursary application form needs to filled in and submitted, along with the required certified copies of documents as per the instructions contained in the application form, to the following address: Head: Transport
KZN Department of Transport
Career Development Component: Human Resource Development
Private Bag X9043
Pietermaritzburg
3200
Please note: Instructions on the provision of accompanying documents that must be submitted with the filled-in application form are included on the first page of the application form.

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Choice Numbers

What is a Provincial Personalised Licence Number?

A Provincial Personalised Licence Number Plate is a number plate consisting of green characters on a white background, or black characters on a white background for public passenger carrying vehicles for reward purposes (taxis). The combination of numbers /letters shall not exceed 7 characters, and shall be followed by a hyphen and the letters ZN with the wording KwaZulu-Natal in small print at the bottom of the plate.

Example
Personalised Licence Number Plate

Example
Personalised Licence Number Plate
Public passenger carrying vehicles for reward purposes (taxis)

What is a Specific Licence Number?

A Specific Licence Number Plate is a number plate consisting of blue characters on a white background. These are system-generated numbers consisting of the registration area mark, followed by a combination of numbers.

Example
Specific Licence Number

Is the price to purchase a Personalised Licence Number a once-off fee?

Yes, if you purchase a Personalised Licence Number and it remains in your name.

Can I transfer my Licence Plate to another vehicle?

Yes, providing that the owner does not change.

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Drivers Licences

For information on applying for a Drivers Licence please click here

For information on applying for a Professional Driving Permit (PRDP) please click here

For information on renewing a Drivers Licence please click here

For information on obtaining a Replacement for a Stolen or Lost Drivers Licence please click here

For information on exchanging a Foreign Drivers Licence for a South African Drivers Licence please click here

Can I get a refund if I cancel my Drivers Licence Test?

Unfortunately, not. Once a Drivers Licence Test is confirmed and paid for, the booking fee is forfeited on cancellation.

If I have a drivers licence from another country, will I still be able to drive in South Africa?

Yes, you will be able to drive legally in South Africa if you obtain an international driving licence. You can apply for an international drivers licence from Automobile Associations.

I wish to advise the Department of my change of address / details.

You need to fill in a Notification of Change of Address or Particulars of Person or Organization (Form NCP) and hand this in at your local registering authority, along with a certified copy of your Identity Document.

My driver's licence will expire while I am out of the country. What do I do?

Unfortunately, you will not be able to renew your driving licence whilst you are out of South Africa. Once you return to South Africa you can apply to renew your driving licence card. If you are not going to be in the country to collect it, you have the option to nominate someone to collect it on your behalf. An affidavit to that effect as well as a copy of the nominated person's ID must be handed to the Drivers Licence Testing Centre and a copy must be kept by the person collecting the card.

Am I able to do my drivers licence test in an automatic vehicle?

Yes, you can do your drivers licence test in an automatic vehicle.

What are the implications/limitations if I obtain my drivers licence in an automatic vehicle?

The implication of obtaining your drivers licence in an automatic vehicle is that your driving licence will be endorsed for an automatic transmission only. This means that you will only be licenced to drive a vehicle with an automatic gearbox.

What documentation is acceptable as proof of residence when renewing or applying for licences?

Any utility account, for example, Electricity account; Water account; Sewage account; Refuse removal account.
In the case where the utility account is not in the name of the owner, the person in whose name the utility account is issued must make an affidavit declaring that the owner resides at the address and the affidavit must be accompanied by the utility account of such a person.
Other acceptable documents are:
A bank statement; A recent lease or rental agreement; Municipal rates and taxes invoice; Telephone or cellular account; Valid TV licence; Recent long term or short term insurance policy document issued by an insurance company; A statement of account issued by a retail store.
In the case of a person who resides at an informal settlement or rural area:
A letter with an official date stamp from the ward councillor confirming the postal and residential address;
A letter from the local tribal authority confirming the postal and residential address
The above documents must be either an original document or a certified copy thereof and must not be older than 3 months.

Can I track the progress of my new drivers licence card, renewed drivers licence or PrDP card?

Yes, you can track the progress of your licence card by sending a SMS to 33214. If you receive a message stating that your licence has been produced and will be available within 21 days, you need to contact the Drivers Licence Testing Centre where you applied for your drivers licence card to ascertain whether it has been received back from the Card Production Facility in Pretoria, where all drivers licence cards are produced. If you receive a message stating that you need to contact the Drivers Licence Testing Centre where you applied during the process, please do so as there may be a problem with your fingerprints or accompanying documentation.

How can I find out when my new drivers licence, renewed drivers licence or PrDP card will be ready for collection?

You can track your card’s progress you can track the progress of your licence card by sending a SMS to 33214. If you receive a message stating that your licence has been produced and will be available within 21 days, you need to contact the Drivers Licence Testing Centre where you applied for your drivers licence card to ascertain whether it has been received back from the Card Production Facility in Pretoria, where all drivers licence cards are produced. If you receive a message stating that you need to contact the Drivers Licence Testing Centre where you applied during the process, please do so as there may be a problem with your fingerprints or accompanying documentation.

Licence cards may take between 6-8 weeks to be received back from the Card Production Facility in Pretoria, which manufactures licence cards for all provinces in the Republic.

What is a Traffic Register Number (TRN)?

A Traffic Register Number (TRN) Certificate is issued by the Motor Transport Services Directorate, and serves as an acceptable form of identification. The TRN is a unique, 13-digit identification number, which is usually issued to a person who is not in possession of any other form of acceptable identification. Examples include but are not limited to foreigners or a non-profit organisation such as a church. In respect of the work that is processed by the DLTC’s (Driving Licence Testing Centres) it is used for a person who wishes to book for a South African learner’s licence test and driving licence test. The outcome of these tests are captured on e-NaTIS using the Traffic Register Number and when they become permanent residents of South Africa and obtain an Identity number, and a merge can be done to integrate both identification numbers.
A TRN may also be for the renewal of motor vehicle licences.

I need to renew my driver’s licence. What are your opening times at your offices?

Our Road Traffic Inspectorate’s dealing with the renewal of drivers licences are open to the public as follows:
Monday, Tuesday, Thursday and Friday: 7:30 am to 14:30 pm
Wednesday - 8:45 am - 14:30 pm
Saturdays & Sundays – Only certain Driving Licence Testing Centres may open on weekends. The dates that these DLTCs are open on each month will be announced on the Department’s social media pages. Be sure to follow the Department’s Facebook page.

Are Driving Licencing Testing Centre open on weekends?

Only certain Driving Licence Testing Centres may open on weekends. The dates that they are open each month will be announced on the Department’s social media pages. Be sure to follow the Department’s Facebook page.

What is the opening and closing times of the Road Traffic Inspectorates for the purpose of applications for drivers, PrDPs and learners licences and renewals of drivers and PrDPs?

Please note that our opening and closing times are as follows:
Monday, Tuesday, Thursday and Friday: 7:30am to 14:30pm
Wednesday - 8:45am - 14:30pm
Saturdays & Sundays – Only certain Driving Licence Testing Centres may open on weekends. The dates that these DLTCs are open on each month will be announced on the Department’s social media pages. Be sure to follow the Department’s Facebook page..
Public Holidays – Closed

I am not able to collect my driver’s licence personally. What is the procedure for someone else to collect it on my behalf?

If applicant cannot collect his/her driver’s licence personally, he/she must have an affidavit done at SAPS (only) giving permission for whoever is collecting it on her/his behalf. The affidavit must clearly state the name and ID number of the person collecting the driver’s licence on your behalf along with certified copies of his/her and your ID documents

I want to complain about a Drivers Licence Examiner reasons for failing me on my drivers’ licence test as I disagree with the reasons provided. What recourse do I have, and who do I speak to in this regard?

If applicant wishes to complain about alleged unfair reasons for failing a drivers’ licence test, he/she must approach the Station Commander of the relevant Drivers Licence Testing Centre and make a Submission of Appeal on the test. The Station Commander would interpret the issues raised in the Submission of Appeal and also speak to the examiner. Thereafter, a report will be sent to RTI Head Office by the Station Commander for RTI Head Office to make a decision for a retest based on the author's facts on hand.

I have lost or had my ID stolen but do not have any other form of identification. Can I still renew my drivers licence?

Unfortunately, due to the regulations in the National Road Traffic Act, 93 of 1996, the Department cannot assist members of public to renew their drivers licences or make a booking or even to be tested without a valid acceptable identification, either a valid ID card or book, a valid temporary ID or unexpired Passport. If your ID was stolen it is suggested that the theft is reported to the SAPS, due to identity fraud, and request a copy of the report for you to keep. Thereafter, as soon as possible you need to obtain a temporary ID from the Department of Home Affairs for use until your new ID card is ready for collection.

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Employment

I would like to apply for employment at your Department?

Thank you for your interest in the KwaZulu-Natal Department of Transport. Departmental vacancies are advertised under the Vacancies Section of our website when such vacancies occur. All vacancies for employment are advertised along with a Reference Number. Links to Vacancies are additionally published on our social media pages, i.e. Facebook on http://www.facebook.com/KZNTransport and http://www.twitter.com/KZNTransport
Entry level posts are additionally posted on notice boards at our departmental offices throughout KwaZulu-Natal as and when such vacancies are available.

Applications for advertised employment opportunities must be submitted on the NEW Application for Employment Form, Z83 (obtainable on the internet at http://www.dpsa.gov.za-vacancies ). Applicants are advised that all fields of the new Z83 form are compulsory to complete and that the application should be signed. Should an application be received using the incorrect application for employment (Z83) or the application is not completed in full, initialled, dated and signed, such application will not be considered. The fully completed and signed Z83 must be accompanied by a detailed Curriculum Vitae (CV). Dates of starting and leaving employment must be given as DD/MM/YYYY.

Applicants are encouraged to apply for posts through the KZN online e-Recruitment system at www.kznonline.gov.za/kznjobs or submit their Z83 application form and CV directly to the following email address HRrecruitment@kzntransport.gov.za Applicants may also visit any one of the Provincial Government’s Designated Online Application Centres (DOACs) where friendly staff will assist you with applying for jobs on the KZN online e-Recruitment system or receiving your hardcopy application. You can find the list of Designated Online Application Centres (DOACS) at www.kznonline.gov.za/kznjobs

Please note that applicants should only use one of the following methods when applying for a post: either through the online e-Recruitment system, emailing the Z83 and CV directly to the relevant department/entity or submit a hardcopy application as directed).

Can I email my Application for Employment to the Department?

Yes, you may email Applications for Employment. Applicants are encouraged to apply for posts through the KZN online e-Recruitment system at www.kznonline.gov.za/kznjobs or submit their Z83 application form and CV directly to the following email address HRrecruitment@kzntransport.gov.za Applicants may also visit any one of the Provincial Government’s Designated Online Application Centres (DOACs) where friendly staff will assist you with applying for jobs on the KZN online e-Recruitment system or receiving your hardcopy application. You can find the list of Designated Online Application Centres (DOACS) at www.kznonline.gov.za/kznjobs

Is there any important employment-related information I need to know when applying for a post?

Yes, there is important employment-related information that applicants need to know. Firstly, applicants need to read and fully understand the content of the Vacancy Advertisement they are considering applying for.
Further, applicants must take cognisance of the following information: Applications must be submitted on the prescribed Z83 application form (which must be originally signed), obtainable from any Public Service department, and must be accompanied by a detailed CV and originally certified copies (not copies of copies) of required educational qualifications and any other requirement indicated in the advertisement, Identity Document as well as valid driver’s licence (where a driver’s licence is a requirement). Failure to comply with the above instructions will lead to applications being disqualified. Should an applicant wish to apply for more than one post, separate applications ie all the documentation referred to above must be submitted for each post applied for. It is the applicant’s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). Under no circumstances will faxed applications be accepted. Kindly note that receipt of applications will not be acknowledged and if you have not heard from this Department within 3 months of this advertisement, please regard your application as being unsuccessful. Please note that where experience is a requirement for the post, the successful candidate will be required to submit documentary proof of such work experience prior to assuming duty. A personnel suitability check (criminal record, citizenship, credit record checks, qualification verification and employment verification) will be conducted prior to employment.

I need a job at the Department. What must I do?

Thank you for your interest in the KwaZulu-Natal Department of Transport. The Department does not accept ad hoc applications for employment or accept ad hoc CVs that are handed in for consideration. All applications for employment must be submitted in terms of a valid Vacancy Advertisement that has a Vacancy Reference Number.

I want to apply for employment at your Department but there are no posts advertised under your Vacancies section?

Thank you for your interest in the KwaZulu-Natal Department of Transport. The Department does not accept ad hoc applications for employment. All applications for employment must be submitted in terms of a valid Vacancy Advertisement that has a Vacancy Reference.

Can I fax or email my Application for Employment to the Department?

No, the Department does not accept faxed or emailed Applications for Employment. Please read the Instructions to Applicants along with how and to which office you must submit your application to for an advertised post and ensure that it is submitted timeously.

The closing date of a post that I want to apply for closed yesterday. Will you still consider my application?

Unfortunately, your application will not be considered. The Department stipulates in its Vacancy Advertisements what the closing date and time is that applications must be received at the office indicated in the Vacancy Advertisement. No exceptions can be made in this regard.

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E-Hailing Services (Bolt and Uber)

What are e-hailing services?

The term “e-hailing” simply means calling for a cab, car, or any other mode of transportation with the help of any device via the Internet. E-hailing apps are the applications or software that enables online booking and dispatch of cabs. These services enable passengers to hail a vehicle using a technology-enabled application. Examples include Uber and Bolt (the latter was previous known as Taxify).

Are e-hailing services legal?

The National Land Transport Amendment Bill is now just a small step away from being signed into law, after Parliament officially passed the Bill. The Bill was originally opened for public commentary in 2013 and sets out regulations for ride-sharing or “e-hailing” services, such as Uber and Taxify in South Africa.

Essentially, it means that e-hailing drivers will have to conform to the same laws as meter taxi drivers in that they will have to obtain their own operating licence.

What’s more, it opens the door for the Minister of Transport to institute more rules, including revisions to the Uber and Taxify smartphone apps so that users have a better idea of who their driver will be, which exact route will be taken to their destination and how much the trip will cost.

The exact details of just how much more info will legally need to be given to users have yet to be confirmed.

In addition to regulating e-hailing services, the bill also allows provinces to create new contracts for public transport services in areas where municipalities do not meet the proposed requirements. The National Minister of Transport also pointed out that the National Government will also be given the power to enter into contracts in “extreme circumstances where there are gaps in the public transport system”.

How does an e-hailing operator obtain an operating licence in order to adhere to the South African and provincial public transport regulations?

For any public transport vehicle to operate public transport in terms of the National Land Transport Act it requires an operating license issued by the Provincial Regulatory Entity at the Department of Transport.
The following modes of public transport are currently issued with operating licenses in terms of the current legal framework: Minibus taxis, buses, meter taxis and scholar transport.
Currently e-hailing services for all APP based public transport services do not have operating licenses due to the pending legislative amendments in progress.

Who are EHASA?

Ehasa (E-hailing Authority SA), an independent governing body, is seeking to regulate the e-hailing sector in South Africa while serving the interests of drivers and owners.

Ehasa was born out of the necessity for stakeholders, partners and e-hailing member associations to have a representative body that would advance their vision for a transparent and fair business environment in the e-hailing sector, whose interim president said that “Any unregulated industry becomes a haven for thieves and organised-crime-related activity. We have been subjected to many instances from platform owners such as Uber and Bolt that constitute such criminal and unethical behaviour from an unfair business practice perspective.”

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Forms

Where can I obtain electronic versions of the various motor licencing and driving licence application forms?

The most commonly used motor licencing and driving licence application forms are available on our website in the Electronic Reading Room and can be accessed by clicking here. The full set of electronically available motor licencing and driving licence application forms are available on the eNaTIS website and can be accessed at www.enatis.com

To access the various electronically available forms on this website please click here

I am looking for forms used by the Department

Our most commonly used forms are available in our Electronic Reading Room and can be accessed here while driver and motor licencing forms can be accessed under eNaTIS Forms

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In-Service Training

I wish to undertake in-service training at your Department. What is the procedure?

You need to send a letter of application along with proof from your tertiary institution compelling in-service training in a particular field to our Human Resource Development Section. The Human Resource Development Section will liaise with the relevant Directorate to check if they are in a position to assist the student putting into consideration the capacity to train, accommodation, resources etc. It must also be noted that the Department is not obliged to take any student for in-service training but wherever possible this will be considered.

Postal address for in-service training applications:

Human Resource Development Section
Private Bag X9043
Pietermaritzburg
3200

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Internships

How do I apply for an internship at the KZN Department of Transport?

The following procedure is to be followed in order to apply for an internship:
The Internship Programme provides an opportunity to unemployed graduates in possession of an appropriate Degree/ National Diploma/ NQF 6 qualification in various fields in order to gain work-related experience.
Duration & Stipend
The duration of the Internship Programme is 12 months and qualifying candidates will receive a monthly stipend.
Requirements for the internship positionApplicants must reside in KwaZulu-Natal and be of a historically disadvantaged background;
- Applicants must be between 18 – 35 years of age;
- Applicants must be unemployed;
- Applicant must be computer literate; and
- Must be a South African Citizen;
Advertisement
The advertising of internships will be placed in the mainstream media, published on the Department’s website www.kzntransport.gov.za, via circular and on notice boards at Department of Transport offices around August/ September annually. The applicant must apply for an internship position if he/she possesses the relevant qualification and resides in the geographical area for the respective positions. Prescribed application forms are obtainable from the Department of Transport Head Office, Regional Offices, Cost Centres and the departmental website.
The following documents must be submitted before/ on the closing date:
- Prescribed Application Form for Internships
Please note: The applicant must indicate the office he/she wants to be placed at bearing in mind that it must be within the geographical area he/she resides;
- Comprehensive Curriculum Vitae with traceable contact details;
- Original certified copies of certificates;
- Original certified copy of identity document;
- Statement of Results / Academic Record;
- Original Affidavit from a Commissioner of Oaths indicating that the applicant is unemployed and has never participated in an Internship Programme and provides confirmation of his/her residential address.
Submission
All applications must be posted/ hand delivered on/before the closing date for the attention of the official as indicated in the advert at the Human Resource Development Directorate, 172 Burger Street, Pietermaritzburg or posted to Private Bag X9043, Pietermaritzburg, 3200.
No copies, faxes and e-mails will be accepted.

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Learners Licences

For information on applying for Learners Licence please click here

I would like to book a learners/drivers licence. Where do I go in KwaZulu-Natal to do so?

You can go to any of the following Drivers/Learners Licence Testing Centres to book for a learners or drivers licence in KwaZulu-Natal.

In which languages can I write my learners licence in KwaZulu-Natal?

The learners licence can be written in English, Afrikaans and isiZulu in the province, since these are the three official languages of KwaZulu-Natal.

What documentation is acceptable as proof of residence when renewing or applying for licences?

Any utility account, for example, Electricity account; Water account; Sewage account; Refuse removal account.
In the case where the utility account is not in the name of the owner, the person in whose name the utility account is issued must make an affidavit declaring that the owner resides at the address and the affidavit must be accompanied by the utility account of such a person.
Other acceptable documents are:
A bank statement; A recent lease or rental agreement; Municipal rates and taxes invoice; Telephone or cellular account; Valid TV licence; Recent long term or short term insurance policy document issued by an insurance company; A statement of account issued by a retail store.
In the case of a person who resides at an informal settlement or rural area:
A letter with an official date stamp from the ward councillor confirming the postal and residential address;
A letter from the local tribal authority confirming the postal and residential address
The above documents must be either an original document or a certified copy thereof and must not be older than 3 months.

Can I track the progress of my new drivers licence card, renewed drivers licence or PrDP card?

Yes, you can track the progress of your licence card at https://online.natis.gov.za by selecting the “Query Licence Status” option.

How can I find out when my new drivers licence, renewed drivers licence or PrDP card will be ready for collection?

You can track your card’s progress at https://online.natis.gov.za by selecting the “Query Licence Status” option.

Licence cards may take between 6-8 weeks to be received back from the Card Production Facility in Pretoria, which manufactures licence cards for all provinces in the Republic.

You may also contact the Drivers Licence Testing Centre where you renewed or applied for your card to ascertain whether it has been received back from Pretoria.

What is a Traffic Register Number (TRN)?

A Traffic Register Number (TRN) Certificate is issued by the Motor Transport Services Directorate, and serves as an acceptable form of identification. The TRN is a unique, 13-digit identification number, which is usually issued to a person who is not in possession of any other form of acceptable identification. Examples include but are not limited to foreigners or a non-profit organisation such as a church. In respect of the work that is processed by the DLTC’s (Driving Licence Testing Centres) it is used for a person who wishes to book for a South African learner’s licence test and driving licence test. The outcome of these tests are captured on e-NaTIS using the Traffic Register Number and when they become permanent residents of South Africa and obtain an Identity number, and a merge can be done to integrate both identification numbers.
A TRN may also be for the renewal of motor vehicle licences.

What is the opening and closing times of the Road Traffic Inspectorates for the purpose of applications for drivers, PrDPs and learners licences and renewals of drivers and PrDPs?

Please note that our opening and closing times are as follows:
Monday, Tuesday, Thursday and Friday: 7:30am to 14:30pm
Wednesday - 8:45am - 14:30pm
Saturdays – Will be announced monthly on our social media pages
Sundays & Public Holidays – Close

I have lost or had my ID stolen but do not have any other form of identification. Can I still book or write my learners licence?

Unfortunately, due to the regulations in the National Road Traffic Act, 93 of 1996, the Department cannot assist members of public to make a booking or even to be tested without a valid acceptable identification, either a valid ID card or book, a valid temporary ID or unexpired Passport. If your ID was stolen it is suggested that the theft is reported to the SAPS, due to identity fraud, and request a copy of the report to be kept. If your test is imminent, you should contact the DLTC where you have booked, explain that your ID has been lost/stolen and request to re-schedule your test. Then as soon as possible you need to obtain a temporary ID from the Department of Home Affairs for use until your new ID card is ready for collection.

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Licencing Fees

Prescribed Fees For Drivers And Learners Licences

TRANSACTION AMOUNT

Learner Licence Application R150.00

Learner Licence Issues R60.00

Duplicate Learners Licence R80.00

Drivers Licence Application R220.00

Code A, A1

Drivers Licence Application R250.00

Code B, EB

Drivers Licence Application    R300.00

Code C1, EC1, EC

Drivers Licence Renewal         R250.00

Drivers Licence Issue   R250.00

PrDP Application      R150.00

PrDP Issue    R250.00

Temporary Drivers Licence   R90.00

Important to note: Applicants must produce acceptable identification as defined by legislation (as of 1 November 2015, Road Traffic legislation viz. Regulation 32A to the National Road Traffic Act, 93 of 1996 compels a person or body of persons to provide documentary proof of their full names, ID document as well as a certified copy of the ID, Identity Numbers/Business Registration, Residential and Postal Addresses, as promulgated in Government Gazette 38142), ID sized photographs Additionally, the applicant needs to provide proof of residence. The following documents are acceptable:
Any utility account, for example, Electricity account; Water account; Sewage account; Refuse removal account.
In the case where the utility account is not in the name of the owner, the person in whose name the utility account is issued must make an affidavit declaring that the owner resides at the address and the affidavit must be accompanied by the utility account of such a person.

Other acceptable documents are:
A bank statement; A recent lease or rental agreement; Municipal rates and taxes invoice; Telephone or cellular account; Valid TV licence; Recent long term or short term insurance policy document issued by an insurance company; A statement of account issued by a retail store.

In the case of a person who resides at an informal settlement or rural area:
A letter with an official date stamp from the ward councillor confirming the postal and residential address;
A letter from the local tribal authority confirming the postal and residential address;

The above documents must be either an original document or a certified copy thereof and must not be older than 3 months.

Motor Vehicle Licencing

How do I re-register a vehicle that has had its engine replaced?

The owner must approach his/her registering authority to obtain form RPC (Request for Police Clearance). There is an application form the person will have to complete and a certified copy of their ID will have to be submitted to the registering authority. The vehicle and RPC form must then be presented to the SAPS in order for the clearance process to take place.

Once the clearance process is complete, the owner must return to the registering authority with the completed RPC form, completed CNV form and a certified copy of their ID. The person will have to re-licence the vehicle in order to obtain a licence disc displaying the new engine number.

In order to apply for the licensing of the vehicle, the attached ALV form must be completed by the owner. If the owner is also the title holder of the vehicle, they may also apply for a duplicate registration certificate of the vehicle, which will display the new engine number. Form DRC must be completed in order to apply for a duplicate registration certificate.

How do I register a vehicle from a deceased estate?

Information on registering a vehicle from a deceased estate can be located here.The NCO Form must be completed by the executor of the deceased estate and the new owner of the vehicle. The forms must be accompanied by a certified copy of the letter of executorship, certified copy of the executor’s ID and certified copy of the death certificate.

The new owner will then have to apply for the registration and licensing of the vehicle by completing the RLV Form. The form must be accompanied by the original registration certificate of the vehicle, certified copy of the new owner’s ID and proof of address, which must not be older than 3 months.

What documentation do I need to apply for a duplicate logbook for my vehicle?

The requirements to obtain a duplicate logbook is as follows: Fill out the DRC Form , and the DCT Form, and bring your Identity Document, and Drivers licence for signature verification. You also need to bring Proof of Residence.

What must I do if I have lost my vehicle licence disc? Can I obtain a duplicate?

There is no provision in the National Road Traffic Act, Act 93 of 1996 to obtain a duplicate motor vehicle licence disc. The owner must apply for the licencing of the vehicle by completing the ALV Form and DCT Form and visiting their nearest Registering Authority. The application must be accompanied by a certified copy of the owner’s ID. The owner will be issued with a new licence disc that will be valid for a period of 12 months. The owner will have to pay pro-rata licence fees.

I need to renew my motor vehicle licence, and understand that there are new requirements. What are these and what documentation do I need to provide?

In order for the vehicle owner to renew a vehicle licence, a completed ALV form together with an acceptable ID needs to be presented at the appropriate registering authority. In this regard it must be noted that as of 1 November 2015, Road Traffic Legislation, viz. Regulation 32A to the National Road Traffic Act, 1996 (Act No 93 of 1996) has been amended, compelling a person or body of persons to provide documentary proof of their full names, Identity Numbers/Business Registration, Residential and Postal Addresses, as promulgated on 31 October 2014 viz Government Gazette 38142, prescribing compliance, 12 months from said date, which came into effect on 1 November 2015. The regulation amendments also affect persons applying to renew their Driving Licences or when applying for a Learners Licence.

I did not receive a motor vehicle renewal notice. Am I still liable for penalities for late licencing?

In terms of the National Road Traffic Act, 1996 it is the responsibility of the registered owner to renew his/her vehicle licence timeously. If licencing is not done timeously, the owner becomes liable for the payment of penalities on late licencing. Furthermore, motor vehicle owners have a 21-day grace period after the date of expiry of the vehicle licence within which to renew the vehicle licence. Although it is not mandatory to print and despatch motor vehicle licence renewal notices, the Road Traffic Management Corporation (RTMC), continues to print & send out ± 80 000 renewal notices, to vehicle owners on a monthly basis throughout the Province. Should you have any enquiries with regard to the dispatching of motor vehicle licence renewals, please contact the RTMC via their website on www.rtmc.co.za

I wish to sell or give my motor vehicle away. What is the procedure to follow?

If there is a change in ownership of a motor vehicle, the current owner of such vehicle must notify the Registering Authority on a yellow form (NCO), where such motor vehicle is licenced, of such change, within 21 days.

I am going to be away on holiday for an extended period of time and my vehicle will not be used on a public road during this period. Am I still liable for licence fees?

In terms of Regulation 18 of the National Road Traffic Act, 1996 it is the responsibility of the registered motor vehicle owner to renew the vehicle licence, irrespective of whether such vehicle is operated on a public road. Licence fees are therefore payable on ownership of a vehicle and not the use thereof.

Where can I obtain electronic versions of the various motor licencing and driving licence application forms?

The most commonly used motor licencing and driving licence application forms are available on our website in the Electronic Reading Room and can be accessed by clicking here. The full set of electronically available motor licencing and driving licence application forms are available on the eNaTIS website and can be accessed at www.enatis.com

Do motor vehicle licence renewals still get sent out?

Although it is not mandatory to print and despatch motor vehicle licence renewal notices, the Road Traffic Management Corporation (RTMC), continues to print & send out ± 80 000 renewal notices, to vehicle owners on a monthly basis throughout the Province.

I wish to advise the Department of my change of address / details.

You need to fill in a Notification of Change of Address or Particulars of Person or Organization (Form NCP) and hand this in at your local registering authority, along with a certified copy of your Identity Document and acceptable proof of residence.
Acceptable proof of residence includes:
Any utility account, for example, Electricity account; Water account; Sewage account; Refuse removal account.
In the case where the utility account is not in the name of the owner, the person in whose name the utility account is issued must make an affidavit declaring that the owner resides at the address and the affidavit must be accompanied by the utility account of such a person.
Other acceptable documents are:
A bank statement; A recent lease or rental agreement; Municipal rates and taxes invoice; Telephone or cellular account; Valid TV licence; Recent long term or short term insurance policy document issued by an insurance company; A statement of account issued by a retail store.

In the case of a person who resides at an informal settlement or rural area:

A letter with an official date stamp from the ward councillor confirming the postal and residential address;
A letter from the local tribal authority confirming the postal and residential address
The above documents must be either an original document or a certified copy thereof and must not be older than 3 months.

I have not received my motor vehicle renewal. Can I still renew my licence?

Yes. If you are not in receipt of a renewal you may renew your licence with your Identity Document together with a completed ALV form at any Registering Authority in Kwazulu-Natal and acceptable proof of residence.
Acceptable proof of residence includes:
Any utility account, for example, Electricity account; Water account; Sewage account; Refuse removal account.
In the case where the utility account is not in the name of the owner, the person in whose name the utility account is issued must make an affidavit declaring that the owner resides at the address and the affidavit must be accompanied by the utility account of such a person.
Other acceptable documents are:
A bank statement; A recent lease or rental agreement; Municipal rates and taxes invoice; Telephone or cellular account; Valid TV licence; Recent long term or short term insurance policy document issued by an insurance company; A statement of account issued by a retail store.
In the case of a person who resides at an informal settlement or rural area:
A letter with an official date stamp from the ward councillor confirming the postal and residential address;

A letter from the local tribal authority confirming the postal and residential address
The above documents must be either an original document or a certified copy thereof and must not be older than 3 months.

What documentation is acceptable as proof of residence when renewing or applying for licences?

Any utility account, for example, Electricity account; Water account; Sewage account; Refuse removal account.
In the case where the utility account is not in the name of the owner, the person in whose name the utility account is issued must make an affidavit declaring that the owner resides at the address and the affidavit must be accompanied by the utility account of such a person.
Other acceptable documents are:
A bank statement; A recent lease or rental agreement; Municipal rates and taxes invoice; Telephone or cellular account; Valid TV licence; Recent long term or short term insurance policy document issued by an insurance company; A statement of account issued by a retail store.
In the case of a person who resides at an informal settlement or rural area:
A letter with an official date stamp from the ward councillor confirming the postal and residential address;
A letter from the local tribal authority confirming the postal and residential address
The above documents must be either an original document or a certified copy thereof and must not be older than 3 months.

Can I renew my motor vehicle licence online?

Yes, you can opt to renew your motor vehicle licence online at http://www.natis.gov.za Choose the option Online Services, then the option to Register. Once you have registered, choose the option Vehicle Renewals, login and follow the prompts. If you experience difficulties during the online renewal process, please contact the Road Traffic Management Corporation, who administer the website on 086 140 0800 or onlinesupport@rtmc.co.za

How long does it take to receive my motor vehicle disc when renewing online?

We are advised that once payment has been received, your licence will be sent to you within 3-5 days. Any queries in this regard can be directed to the Road Traffic Management Corporation on please contact the Road Traffic Management Corporation, who administer the website on 086 140 0800 or onlinesupport@rtmc.co.za

What is a Traffic Register Number (TRN)?

A Traffic Register Number (TRN) Certificate is issued by the Motor Transport Services Directorate, and serves as an acceptable form of identification. The TRN is a unique, 13-digit identification number, which is usually issued to a person who is not in possession of any other form of acceptable identification. Examples include but are not limited to foreigners or a non-profit organisation such as a church. In respect of the work that is processed by the DLTC’s (Driving Licence Testing Centres) it is used for a person who wishes to book for a South African learner’s licence test and driving licence test. The outcome of these tests are captured on e-NaTIS using the Traffic Register Number and when they become permanent residents of South Africa and obtain an Identity number, and a merge can be done to integrate both identification numbers.
A TRN may also be for the renewal of motor vehicle licences.

How do I register an imported vehicle?

If you want to register an imported vehicle in South Africa, you must do so at your relevant registering authority.
The following documents are required:
• eNaTIS form (MVR1A or RLV);
• RSA identity document;
• If you do not have an RSA identity document: Identity document issued by a foreign country or a Traffic register number certificate
• Documents relating to the registration and licensing of the motor vehicle outside the RSA.
Letter of authority (LOA) from the National Regulator for Compulsory Specifications If you want to register the vehicle in a company name, you must have:
• A certificate of incorporation as issued in terms of the Companies Act or;
• A certificate of name change as issued in terms of the Companies Act.
• If you want to register the vehicle in the name of a closed corporation, you must have:
• A founding statement issued in terms of the Close Corporations Act or;
• A certificate of name change issued in terms of the Close Corporations Act.
Before the vehicle can be registered, you must get a South African Police Service (SAPS) clearance certificate. This is only issued after the registering authority has issued you with a referral and registration certificate.
The Customs and Excise Division of the South African Revenue Service (SARS) will provide the required proof of compliance with their regulations and procedures. You are advised to contact SARS for further information.
Find out more on the eNaTIS website.

How do I obtain a Traffic Register Number in order to register a company/business vehicle?

The requirements to obtain a business registration number are:

Completed ABR form;

Certified copy of company registration documents from CIPC;

Official letter appointing the proxy and representative;

Certified copies of the appointed proxy and representative’s acceptable identification;

Proof of postal and street address of business;

The above documents must be submitted to the appropriate registering authority, i.e. the registering authority in whose area of jurisdiction the business is situated.

What is the procedure to do a transfer of ownership from a deceased family member to another family member or another person? What documents are required?

The NCO form must be completed by the executor of the deceased estate and the new owner of the vehicle. The form must be accompanied by a certified copy of the letter of executorship, certified copy of the executor’s ID and certified copy of the death certificate.
The new owner will then have to apply for the registration and licensing of the vehicle by completing the RLV form. The form must be accompanied by the original registration certificate of the vehicle, certified copy of the new owner’s ID and proof of address.

I have paid off my vehicle and settled with the bank. What procedure do I follow to have the vehicle registered in my name?

Once a financed vehicle is settled, the bank will send the owner the original registration certificate as well as a NCO form. Part A and C of the NCO form will be completed by the bank. The owner should complete part B.
The owner should then apply for the registration of the vehicle by completing the RLV form. The completed RLV form must be accompanied by the completed NCO form, original registration certificate, certified copy of the owner’s ID, and proof of postal and residential address of the owner.
The following documents serve as proof of residence:
Any utility account, for example, Electricity account; Water account; Sewage account; Refuse removal account.
In the case where the utility account is not in the name of the owner, the person in whose name the utility account is issued must make an affidavit declaring that the owner resides at the address and the affidavit must be accompanied by the utility account of such a person.

Other acceptable documents are:
A bank statement; A recent lease or rental agreement; Municipal rates and taxes invoice; Telephone or cellular account; Valid TV licence; Recent long term or short term insurance policy document issued by an insurance company; A statement of account issued by a retail store.

In the case of a person who resides at an informal settlement or rural area:
A letter with an official date stamp from the ward councillor confirming the postal and residential address;
A letter from the local tribal authority confirming the postal and residential address
The above documents must be either an original document or a certified copy thereof and must not be older than 3 months.

I have lost or had my ID stolen but do not have any other form of identification. Can I still renew my motor vehicle licence?

Unfortunately, due to the regulations in the National Road Traffic Act, 93 of 1996, the Department cannot assist members of public to renew their motor vehicle licences without a valid acceptable identification, either a valid ID card or book, a valid temporary ID or unexpired Passport. If your ID was stolen it is suggested that the theft is reported to the SAPS, due to identity fraud, and request a copy of the report for you to keep. Thereafter, as soon as possible you need to obtain a temporary ID from the Department of Home Affairs for use until your new ID card is ready for collection.

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Pothole Claims

I wish to lodge a claim for damage to my vehicle due to potholes on the road. What is the process?

You need to download the Pothole Claim Form and also advise/provide the Tread Depth of your Tyres; Quotation(s) from a Rim Repair Specialist and state the full amount being claimed. The process for claiming is then as follows:

All documentation must be provided to our Loss Control Section, who then forward such to the relevant Regional Office where the alleged incident took place.

The Regional Office investigate where the incident took place, and answer departmental questions pertaining to the incident. Once the Regional Office has completed their investigation, the documentation is forwarded to the Mechanical Section, who look at quotations, damage sustained to the vehicle taking into consideration the various aspects of the claim (The entire file is forward to them).

Should there be a legal problem with the claim, it forwarded to Legal Services for input.

The final step in the process is that the claim is forwarded to Management, who will determine, based on the evidence provided, whether the claim will be honoured or repudiated.

The claim file is then returned to the Loss Control Section, who will send the claimant a letter based on the outcome.

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Resource Centre

Frequent requests are made to these offices for Technical Recommendations for Highways (TRH's) and Technical Methods for Highways (TMH's)

These publications are published and obtainable from the National Department of Transport in Pretoria. Their contact details are: Publications Section (012) 309 3149.

You can also access certain full-text TMH publications here.

Do you provide a library service to the general public and to tertiary education students not employed in the public service?

Unfortunately we are unable to provide library services to the general public or to students at this stage. Only persons who can provide a valid PERSAL number or proof of consultancy contract with the Department may register as borrowers of the Library.

Do you provide legislative services to the general public?

National and Provincial Legislation in terms of the Department’s legislative mandate can be accessed on this website under the Electronic Reading Room.

Other transportation-related legislation can be located on the National Department of Transport’s website and electronic legislation on the South African National Government Portal.

Where can I locate copies of KwaZulu-Natal Department of Transport publications?

Our Electronic Reading Room includes downloadable/printable copies of our Annual Reports, Strategic Plans, articles reproduced from our official journal, Igalelo, previous front page features and research reports.

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Road Traffic Inspectorate

I want to undergo training at the Traffic Training College. What is the procedure?

The Traffic Officers Diploma Course is restricted to persons who are already employed as traffic officers, but who are not yet qualified. Entry requirements are as follows:

Permanent employment by a Provincial/Local Authority as a traffic officer;

Minimum educational level of Grade 10 or equivalent;

At least a Code B driving licence.

I want to become a traffic officer?

You need to seek employment as a trainee traffic officer at a Provincial/Local Authority. When available our departmental vacancies are advertised in various newspapers including the Witness, Sunday Times, Ilanga, Daily News, etc., as well as on our website and social media pages when such vacancies occur.
Applicants are advised to ensure that they meet all of the criteria of the trainee traffic officer posts according to the requirements listed in the vacancy circular. Applications are to be submitted on the Z83 Application for Employment form, and must be accompanied by certified copies of the accompanying documentation.

What the law says about the transportation of passengers in "bakkies" or similar vehicles.

Regulation 247 of the National Road Traffic Act clearly stipulates that the portion of the said vehicle in which persons are being conveyed must be enclosed to a height of at least 350mm above the surface upon which such person is seated (seated passengers) and at least 900mm above the surface on which such person is standing (standing passengers). If that portion of the vehicle complies with the above and is made with a material of sufficient strength to prevent passengers from falling from such vehicle when it is in motion, it is perfectly legal.
Although provision is made in the National Road Traffic Act that you may not carry persons in the goods compartment for reward, this regulation unfortunately only pertains to passenger carrying vehicles and not goods vehicles (Regulation 250 of the National Road Traffic Act).

I have heard about the emissions testing of vehicles. What can you tell me about it?

In years gone by emissions testing used to be done by means of a smoke-meter. This equipment is very expensive and has since been done away with. In any prosecution of testing of a motor vehicle, the discretion would be with the traffic officer or vehicle examiner if the vehicle is smoking excessively. There are currently no standards available from the S.A.B.S on smoke emission.

Bribery a serious allegation

Yes, bribery is a serious allegation. It has severely affected the public image of traffic officials. It is hardly ever seen as a problem in its entirety, as a two–way process that is mutually beneficial. For the most part motorists are blamed as the corrupt partner in the deal. Motorists benefit from the exchange. The public is aware of the repercussions. It is a criminal offence and there are many legal implications of getting caught, as it is not only corruption on the part of officials, but on the part of road users as well.



Are speed-traps and roadblocks revenue building exercises?

Road casualties due to speeding still pose huge problems for road safety. There are still many people who continue to violate road safety regulations. Therefore these speed traps and roadblocks are set in high-risk areas around the province in order to reduce the number of road deaths. The motorists’ perception is that the traffic department is out in full force to make easy money. As this is not the case, effective speed traps and roadblocks will continue in order to curb the deaths on KwaZulu-Natal roads.

Do traffic officials make up their own fines?

A large amount of motorists believe that the amount of the fine is up to the specific official involved. The Chief–Magistrate of a magisterial district decides on the fines for motorists who fail to comply with the rules of the road. This fine schedule is then distributed to traffic officers who use this schedule when fining a motorist for a offence. Also a code to a particular charge is written on the fine sheet which is used by the clerks to ensure that the correct amount was issued.



What is the Public Transport Enforcement Unit in KwaZulu-Natal?

Violence and conflict associated with the public transport service industry has led to innocent lives being lost. Preventative measures had to be put in place so as to reduce the amount of illegal operators on the various routes in the province. This fact alone causes disputes between operators authorized to operate on a route or in an area. Operations on public transport vehicles are conducted throughout the province in the form of roadblocks and blitzes. This wide spread enforcement will ensure that the suffering of thousands of commuters are alleviated. This unit will continue to enhance the lives of millions by providing a safer future for those who rely on public transport. For more information on the unit please click here

I wish to report a serious road traffic offence. Who do I direct my complaint to?

Thank you for your concern for road safety in the Province of KwaZulu-Natal. The government and its law enforcement agencies can not effectively solve or address the problem of crime, including road traffic criminal acts, without the active participation of the road users and the general public. To facilitate the implementation of an effective road safety strategy, we need the involvement of all the relevant stakeholders – motorists, taxi/bus owners and drivers, the pedestrians, passengers, etc. Road Safety is everybody’s responsibility.

Hence the Department's Mpimpa Hotline. It is a vehicle to effectively drive active stakeholder participation. The anonymity of the caller is guaranteed.

The Mpimpa Hotline aims to create millions of "volunteer" traffic officers in the form of all road users – the pedestrians, passengers and motorists – to act together in unison and overcome the challenges posted by unbecoming road usage behaviour. Suddenly every bad driver will be conscious of the fact that the changes of being seen have multiplied immensely, because it is every road user’s responsibility (24/7/365) to help stop the carnage on our roads. Every road user has the means to pull bad drivers off the road.

Concerned road users can call the Mpimpa Hotline and report an incident – any serious road offence. Hit and run, overloading, somebody driving without a valid driver’s licence, drive a car without an RWC (roadworthy certificate), taxi wars and the perpetrators, etc. The general public has a facility conducive to creating an environment unfriendly to criminals and their dastardly deeds.

Please call the Hotline on 086 221 1010. You are also encouraged to report any serious road traffic offences to the Hotline.

I am organising a road race on a provincial road. How do I get permission to do so and who do I contact?

The following information is required by the Drivers and Legislation Section of the Road Traffic Inspectorate:

Letter of authority from the nearest Municipality;

Fee of R200.00;

Route map indicating your starting point and finishing point;

Application forms, which are obtainable from the Drivers & Legislation Section. They can be contacted on (033) 3550464.

What is the opening and closing times of the Road Traffic Inspectorates for the purpose of applications for drivers, PrDPs and learners licences and renewals of drivers and PrDPs?

Please note that our opening and closing times are as follows:
Monday, Tuesday, Thursday and Friday: 7:30am to 14:30pm
Wednesday - 8:45am - 14:30pm
Saturdays – Will be announced monthly on our social media pages
Sundays & Public Holidays – Close

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Toll Roads

Where can I find a list of all the toll roads in KwaZulu-Natal?

Toll roads fall under the auspices of the South African National Roads Agency Limited (SANRAL). Their website provides a map of toll road locations countrywide in their About Tolls section.

What is the cost of the various toll roads in KwaZulu-Natal?

Toll roads fall under the auspices of the South African National Roads Agency Limited (SANRAL). Their website provides the pricing of the various tolls roads under their About Tolls section.

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Traffic Fines

Please check whether the following FAQs on Traffic Fines will assist you with your enquiry.

How do I ascertain if I have any outstanding traffic fines?

Please contact the Traffic Camera Office on 031-7374200. By providing them with your identity number or vehicle registration, they will be able to assist you with the information you require for camera fines.

Why does the Department not provide an online facility for the checking of traffic fines by ID Number or Registration Number?

The Traffic Management System, (Trafman) is the system utilised by all provinces including KZN, for the capturing of traffic-related offences. Therefore, the functionality to display all outstanding traffic fines on an Intranet/Website will entail the developing of specifications and amending Trafman software, which has major cost implications, which would have to be researched and agreed to by all provinces.

However apart from the aforementioned, it is crucial that this department communicates the following:

The Department cannot allow the availability of personal information i.e. offences on the website due to the fact that it will be an infringement of one’s right to privacy.

In a case where an offence has been committed by a cloned vehicle and becomes a public record, innocent motorists will be victimised.

Unscrupulous people obtaining this nature of information could use it for underhanded purposes against office bearers, private individuals and any other organisations.

Displaying this information or access to this information is considered an infringement of an individual’s rights

Taking the above into consideration this Department cannot consider the proposal made to display outstanding traffic fines on any Intranet or website. Members of the public requiring such information can contact the Traffic Camera Office on 031-7374200, who may, subject to certain conditions, provide such information.

How do I ascertain if I have any outstanding traffic fines?

Please contact the Traffic Camera Office on 031-7374200. By providing them with your identity number or vehicle registration, they will be able to assist you with the information you require for camera fines.

How do I request a discount with regard to a traffic fine?

This department is not authorised to reduce, discount or accept part payments on traffic fines. Should you consider your circumstances justifiable for leniency, you are advised to await your summons and on receipt thereof forward your representation to the Senior Public Prosecutor of the prescribed court for consideration.

Are speed-traps and roadblocks revenue building exercises?

Road casualties due to speeding still pose huge problems for road safety. There are still many people who continue to violate road safety regulations. Therefore these speed traps and roadblocks are set in high-risk areas around the province in order to reduce the number of road deaths. The motorists perception is that the traffic department is out in full force to make easy money. As this is not the case, effective speed traps and roadblocks will continue in order to curb the deaths on KwaZulu-Natal roads.

Do traffic officials make up their own fines?

A large amount of motorists believe that the amount of the fine is up to the specific official involved. The Chief–Magistrate of a magisterial district decides on the fines for motorists who fail to comply with the rules of the road. This fine schedule is then distributed to traffic officers who use this schedule when fining a motorist for a offence. Also a code to a particular charge is written on the fine sheet which is used by the clerks to ensure that the correct amount was issued.

Where is the Traffic Camera Office?

The Traffic Camera Office is situated at the Durban Regional Offices at 4 Aubrey Road, Pinetown.

What times are the Traffic Camera Office open?

The Traffic Camera Office is open for the payment of fines and enquiries on Mondays, Tuesdays, Thursdays and Fridays between 08:00 and 15:00. Please note that on Wednesdays our opening time is 09:00 and closing at 15:00. The office is not open on Saturdays, weekends or public holidays.

If none of the abovementioned FAQs on Traffic Fines are applicable to your enquiry then please click here

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Traffic Officers

I want to become a traffic officer?

You need to seek employment as a traffic officer at a Provincial/Local Authority. Departmental vacancies are advertised in various newspapers including the Witness, Sunday Times, Ilanga, Daily News, etc, as well as on this website when such vacancies occur. Applications are to be submitted on the Z83 Application for Employment form.

I want to undergo training at the Traffic Training College. What is the procedure?

The Traffic Officers Diploma Course offered by the Traffic Training College is restricted to persons who are already employed as traffic officers, but who are not yet qualified. Entry requirements are as follows:

Permanent employment by a Provincial/Local Authority as a Traffic officer. (Copy of employment contract and salary advice)

Minimum educational qualification of Grade 12. (Subject to verification by the Traffic Training College)

At least a Code B driving licence (Manual Transmission)

Applicants may not be older than 35 years of age.

Medical certificate as proof that a person may do strenuous exercise.

Certificate from the South African Police Force indicating that the applicant does not have a criminal record.

Do traffic officials make up their own fines?

A large amount of motorists believe that the amount of the fine is up to the specific official involved. The Chief–Magistrate of a magisterial district decides on the fines for motorists who fail to comply with the rules of the road. This fine schedule is then distributed to traffic officers who use this schedule when fining a motorist for a offence. Also a code to a particular charge is written on the fine sheet which is used by the clerks to ensure that the correct amount was issued.

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Vacancies

Can the Department email me departmental vacancy circulars/advertisements when these are made available?

Unfortunately the Department is not in a position to email or provide vacancy circulars/advertisements to individuals. Not only would this be logistically unfeasible, but would prejudice the fair and equitable recruitment process through making such information available to certain individuals. In terms of the Public Service Regulations an executing authority, e.g. any government department or body, shall ensure that vacant posts are so advertised as to reach, as efficiently and effectively as possible, the entire pool of potential applicants, and not only select individuals. In view of this to ensure that the process is fair and equitable, all vacancies open to the public are published on this website until the day after the closing date of the particular vacancy. Additionally vacancies are published in the mainstream newspaper media. Entry level posts are additionally posted on notice boards at our departmental offices throughout KwaZulu-Natal as and when such vacancies are available.

Is there any important employment-related information I need to know when applying for a post?

Yes, applicants must take cognisance of the following information. Applications must be submitted on the prescribed Z83 application form (which must be originally signed), obtainable from any Public Service department, and must be accompanied by a detailed CV and originally certified copies (not copies of copies) of required educational qualification and any other requirement indicated in the advertisement, Identity Document as well as valid driver’s licence (where a driver’s licence is a requirement). Failure to comply with the above instructions will lead to applications being disqualified. Should an applicant wish to apply for more than one post, separate applications ie all the documentation referred to above must be submitted for each post applied for. It is the applicant’s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). Under no circumstances will faxed applications be accepted. Kindly note that receipt of applications will not be acknowledged and if you have not heard from this Department within 3 months of this advertisement, please regard your application as being unsuccessful. Please note that where experience is a requirement for the post, the successful candidate will be required to submit documentary proof of such work experience prior to assuming duty. A personnel suitability check (criminal record, citizenship, credit record checks, qualification verification and employment verification) will be conducted prior to employment.

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Zibambele Programme

Who qualifies to be a Zibambele contractor?

The programme targets the poorest of the poor, namely women who are heads of households who do not have any source of income.

What is meant by the household being awarded the contract?

The contract is awarded to the household and it is registered in the name of a representative from that household. This implies that if that representative dies and the household is still poor then arrangements are made to have another member of the household, be it a granny or an aunt, to take over the contract.

What is the duration of the contract?

The contracts are awarded annually and contractors will be assigned to a road as long as the road is still of value and requires ongoing maintenance.

If the contractor dies and leaves children behind can those children take over the contract?

In cases where the contractor has died and left children, arrangements are made to have the next of kin who is the guardian of the children to take over the contract.

If the contractor gets injured at work is she entitled to workmen compensation?

The programme is a poverty alleviation programme thus there are no benefits attached to it. However, if the contractor gets injured on duty there is an ex gratia amount that is decided by the Head of Department, which can be paid to a contractor. When claiming this compensation, reports and supporting documents are to be submitted to enable the Department to determine whether the injury occurred accidentally or whether occurred through negligence on the part of the contractor.

Why is the programme targeting mostly women?

Women, especially women headed households, make up the majority of the poorest families. A proportionately high number of families in the rural areas are headed by women because the men usually leave to find employment in urban areas. In the past women have generally been discriminated against in terms of access to employment opportunities.

For more information about the Zibambele programme of the KZN Department of Transport please click here

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