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	Bursaries
	Choice Numbers
	Community Liaison Programme
	Drivers Licences
	Employment
	Forms
	In-Service Training
	Learners Licences
	Motor Vehicle Licencing
	Resource Centre
	Road Traffic Inspectorate
	Toll Roads
	Traffic Fines
	Traffic Officers
	Vacancies
	Vukuzakhe Programme
	Zibambele Programme

Bursaries

How do I apply for a bursary through the Department?

The bursary application form needs to filled in and submitted, along with the required certified copies of documents as per the instructions contained in the application form, to the following address:   Head: Transport   KZN Department of Transport   Career Development Component: Human Resource Development   Private Bag X9043   Pietermaritzburg   3200 Please note:  Instructions on the provision of accompanying documents that must be submitted with the filled-in application form are included on the first page of the application form.

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Choice Numbers

	What is a Provincial Personalised Licence Number?
	A Provincial Personalised Licence Number Plate is a number plate consisting of green characters on a white background, or black characters on a white background for public passenger carrying vehicles for reward purposes (taxis). The combination of numbers /letters shall not exceed 7 characters, and shall be followed by a hyphen and the letters ZN with the wording KwaZulu-Natal in small print at the bottom of the plate.
	Example Personalised Licence Number Plate Example Personalised Licence Number Plate Public passenger carrying vehicles for reward purposes (taxis)
	What is a Specific Licence Number?
	A Specific Licence Number Plate is a number plate consisting of blue characters on a white background. These are system-generated numbers consisting of the registration area mark, followed by a combination of numbers.
	Example Specific Licence Number
	Is the price to purchase a Personalised Licence Number a once-off fee?
	Yes, if you purchase a Personalised Licence Number and it remains in your name.
	Do I have to pay licence fees annually for Personalised Licence Numbers and Specific Licence Numbers?
	Yes, annual licence fees are payable.
	Can I transfer my Licence Plate to another vehicle?
	Yes, providing that the owner does not change.
	Are the costs of the number plates included in the Price?
	Provincial Personalised Licence Number Plates (YES) Specific Licence Number Plates (NO)

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Community Liaison Programme

	Who can be contacted if you want a road/bridge to be constructed in your area?
	You can contact your local Rural Road Transport Forum (RRTF). Click here for RRTF contact list.
	What is a Rural Road Transport Forum and how can it be accessed?
	A Rural Road Transport Forum is a committee that is elected by the community to represent that community in road-related matters. The function of this committee is to assist the Department in prioritizing the community needs and giving feedback to various stakeholders in the community on departmental programmes. The committee holds monthly meetings with departmental staff from the district offices and it is at these meetings, which are open to the public where they can be accessed.
	When will a road or bridge in my area be constructed?
	The Rural Road Transport Forum in your area and the Department of Transport, District and regional offices have detailed business plans for the next three years and they will be able to assist you in the matter. Click here for RRTF contact list.
	Who can be contacted regarding maintenance of roads in my area?
	You are welcome to contact the Department of Transport, Regional and District offices as well as RRTF members in your area. Click here for RRTF contact list. Enquiries on Community Liaison should be directed to: Mrs Thandeka Mbonambi Tel. No.: (033) 355 8739 Fax No.: (033) 355 8090 E-mail: Thandeka.Mbonambi@Kzntransport.gov.za

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Drivers Licences

For information on applying for a Drivers Licence please click here
For information on applying for a Professional Driving Permit (PRDP) please click here
For information on renewing a Drivers Licence please click here
For information on obtaining a Replacement for a Stolen or Lost Drivers Licence please click here
For information on exchanging a Foreign Drivers Licence for a South African Drivers Licence please click here
	If I have a drivers licence from another country, will I still be able to drive in South Africa?
	Yes, you will be able to drive legally in South Africa if you obtain an international driving licence. You can apply for an international drivers licence from Automobile Associations.
	I wish to advise the Department of my change of address / details.
	You need to fill in a Notification of Change of Address or Particulars of Person or Organization (Form NCP) and hand this in at your local registering authority, along with a certified copy of your Identity Document.
	My driver's licence will expire while I am out of the country. What do I do?
	Unfortunately, you will not be able to renew your driving licence whilst you are out of South Africa. Once you return to South Africa you can apply to renew your driving licence card. If you are not going to be in the country to collect it, you have the option to nominate someone to collect it on your behalf. An affidavit to that effect as well as a copy of the nominated person's ID must be handed to the Drivers Licence Testing Centre and a copy must be kept by the person collecting the card.

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Employment

I would like to apply for employment at your Department?

Thank you for your interest in the KwaZulu-Natal Department of Transport.  Departmental vacancies are advertised in various newspapers including the Witness, Sunday Times, Ilanga, Daily News, etc, as well under the Vacancies Section of this website when such vacancies occur. Applications are to be submitted on the Z83 Application for Employment form, along with all the mandatory documentation as per the vacancy advertisement.

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Forms

	Where can I obtain electronic versions of the various motor licencing and driving licence application forms?
	The most commonly used motor licencing and driving licence application forms are available on our website in the Electronic Reading Room and can be accessed by clicking here. The full set of electronically available motor licencing and driving licence application forms are available on the eNaTIS website and can be accessed at www.enatis.com
	To access the various electronically available forms on this website please click here
	I am looking for forms used by the Department
	Our most commonly used forms are available in our Electronic Reading Room and can be accessed here while driver and motor licencing forms can be accessed under eNaTIS Forms

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In-Service Training

I wish to undertake in-service training at your Department. What is the procedure?

You need to send a letter of application along with proof from your tertiary institution compelling in-service training in a particular field to our Human Resource Development Section. The Human Resource Development Section will liaise with the relevant Directorate to check if they are in a position to assist the student putting into consideration the capacity to train, accommodation, resources etc. It must also be noted that the Department is not obliged to take any student for in-service training but wherever possible this will be considered. Postal address for in-service training applications: Human Resource Development Section Private Bag X9043 Pietermaritzburg 3200

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Learners Licences

For information on applying for Learners Licence please click here
	I would like to book a learners/drivers licence. Where do I go in KwaZulu-Natal to do so?
	You can go to any of the following Drivers/Learners Licence Testing Centres to book for a learners or drivers licence in KwaZulu-Natal.

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Motor Vehicle Licencing

	I have not received my motor vehicle renewal. Can I still renew my licence?
	Yes. If you are not in receipt of a renewal you may renew your licence with your Identity Document together with a completed ALV form at any Registering Authority in Kwazulu-Natal.
	I did not receive a motor vehicle renewal notice. Am I still liable for penalities for late licencing?
	In terms of the National Road Traffic Act, 1996 it is the responsibility of the registered owner to renew his/her vehicle licence timeously. If licencing is not done timeously, the owner becomes liable for the payment of penalities on late licencing. Furthermore, motor vehicle owners have a 21 day grace period after the date of expiry of the vehicle licence within which to renew the vehicle licence.
	Do motor vehicle licence renewals still get sent out?
	Although it is not mandatory to print and despatch motor vehicle licence renewal notices, the Road Traffic Management Corporation (RTMC), continues to print & send out ± 80 000 renewal notices, to vehicle owners on a monthly basis throughout the Province.
	I wish to sell or give my motor vehicle away. What is the procedure to follow?
	If there is a change in ownership of a motor vehicle, the current owner of such vehicle must notify the Registering Authority on a yellow form (NCO), where such motor vehicle is licenced, of such change, within 21 days.
	I am going to be away on holiday for an extended period of time and my vehicle will not be used on a public road during this period. Am I still liable for licence fees?
	In terms of Regulation 18 of the National Road Traffic Act, 1996 it is the responsibility of the registered motor vehicle owner to renew the vehicle licence, irrespective of whether such vehicle is operated on a public road. Licence fees are therefore payable on ownership of a vehicle and not the use thereof.
	Where can I obtain electronic versions of the various motor licencing and driving licence application forms?
	The most commonly used motor licencing and driving licence application forms are available on our website in the Electronic Reading Room and can be accessed by clicking here. The full set of electronically available motor licencing and driving licence application forms are available on the eNaTIS website and can be accessed at www.enatis.com
	I wish to advise the Department of my change of address / details.
	You need to fill in a Notification of Change of Address or Particulars of Person or Organization (Form NCP) and hand this in at your local registering authority, along with a certified copy of your Identity Document.

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Resource Centre

	Frequent requests are made to these offices for Technical Recommendations for Highways (TRH's) and Technical Methods for Highways (TMH's)
	These publications are published and obtainable from the National Department of Transport in Pretoria. Their contact details are: Publications Section (012) 309 3149. You can also access certain full-text TMH publications here.
	Do you provide a library service to the general public and to tertiary education students not employed in the public service?
	Unfortunately we are unable to provide library services to the general public or to students at this stage. Only persons who can provide a valid PERSAL number or proof of consultancy contract with the Department may register as borrowers of the Library.
	Do you provide legislative services to the general public?
	National and Provincial Legislation in terms of the Department’s legislative mandate can be accessed on this website under the Electronic Reading Room. Other transportation-related legislation can be located on the National Department of Transport’s website and electronic legislation on the South African National Government Portal.
	Where can I locate copies of KwaZulu-Natal Department of Transport publications?
	Our Electronic Reading Room includes downloadable/printable copies of our Annual Reports, Strategic Plans, articles reproduced from our official journal, Igalelo, previous front page features and research reports.

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Road Traffic Inspectorate

	I want to undergo training at the Traffic Training College. What is the procedure?
	The Traffic Officers Diploma Course is restricted to persons who are already employed as traffic officers, but who are not yet qualified. Entry requirements are as follows: Permanent employment by a Provincial/Local Authority as a traffic officer; Minimum educational level of Grade 10 or equivalent; At least a Code B driving licence.
	I want to become a traffic officer?
	You need to seek employment as a traffic officer at a Provincial/Local Authority. Departmental vacancies are advertised in various newspapers including the Witness, Sunday Times, Ilanga, Daily News, etc, as well as on this website when such vacancies occur. Applications are to be submitted on the Z83 Application for Employment form.
	What the law says about the transportation of passengers in "bakkies" or similar vehicles.
	Regulation 247 of the National Road Traffic Act clearly stipulates that the portion of the said vehicle in which persons are being conveyed must be enclosed to a height of at least 350mm above the surface upon which such person is seated (seated passengers) and at least 900mm above the surface on which such person is standing (standing passengers). If that portion of the vehicle complies with the above and is made with a material of sufficient strength to prevent passengers from falling from such vehicle when it is in motion, it is perfectly legal. Although provision is made in the National Road Traffic Act that you may not carry persons in the goods compartment for reward, this regulation unfortunately only pertains to passenger carrying vehicles and not goods vehicles (Regulation 250 of the National Road Traffic Act).
	I have heard about the emissions testing of vehicles. What can you tell me about it?
	In years gone by emissions testing used to be done by means of a smoke-meter. This equipment is very expensive and has since been done away with. In any prosecution of testing of a motor vehicle, the discretion would be with the traffic officer or vehicle examiner if the vehicle is smoking excessively. There are currently no standards available from the S.A.B.S on smoke emission.
	Bribery a serious allegation
	Yes, bribery is a serious allegation. It has severely affected the public image of traffic officials. It is hardly ever seen as a problem in its entirety, as a two–way process that is mutually beneficial. For the most part motorists are blamed as the corrupt partner in the deal. Motorists benefit from the exchange. The public is aware of the repercussions. It is a criminal offence and there are many legal implications of getting caught, as it is not only corruption on the part of officials, but on the part of road users as well.
	Are speed-traps and roadblocks revenue building exercises?
	Road casualties due to speeding still pose huge problems for road safety. There are still many people who continue to violate road safety regulations. Therefore these speed traps and roadblocks are set in high-risk areas around the province in order to reduce the number of road deaths. The motorists’ perception is that the traffic department is out in full force to make easy money. As this is not the case, effective speed traps and roadblocks will continue in order to curb the deaths on KwaZulu-Natal roads.
	Do traffic officials make up their own fines?
	A large amount of motorists believe that the amount of the fine is up to the specific official involved. The Chief–Magistrate of a magisterial district decides on the fines for motorists who fail to comply with the rules of the road. This fine schedule is then distributed to traffic officers who use this schedule when fining a motorist for a offence. Also a code to a particular charge is written on the fine sheet which is used by the clerks to ensure that the correct amount was issued.
	What is the Public Transport Enforcement Unit in KwaZulu-Natal?
	Violence and conflict associated with the public transport service industry has led to innocent lives being lost. Preventative measures had to be put in place so as to reduce the amount of illegal operators on the various routes in the province. This fact alone causes disputes between operators authorized to operate on a route or in an area. Operations on public transport vehicles are conducted throughout the province in the form of roadblocks and blitzes. This wide spread enforcement will ensure that the suffering of thousands of commuters are alleviated. This unit will continue to enhance the lives of millions by providing a safer future for those who rely on public transport.  For more information on the unit please click here
	I wish to report a serious road traffic offence. Who do I direct my complaint to?
	Thank you for your concern for road safety in the Province of KwaZulu-Natal. The government and its law enforcement agencies can not effectively solve or address the problem of crime, including road traffic criminal acts, without the active participation of the road users and the general public. To facilitate the implementation of an effective road safety strategy, we need the involvement of all the relevant stakeholders – motorists, taxi/bus owners and drivers, the pedestrians, passengers, etc. Road Safety is everybody’s responsibility. Hence the Department's Mpimpa Hotline. It is a vehicle to effectively drive active stakeholder participation. The anonymity of the caller is guaranteed. The Mpimpa Hotline aims to create millions of "volunteer" traffic officers in the form of all road users – the pedestrians, passengers and motorists – to act together in unison and overcome the challenges posted by unbecoming road usage behaviour. Suddenly every bad driver will be conscious of the fact that the changes of being seen have multiplied immensely, because it is every road user’s responsibility (24/7/365) to help stop the carnage on our roads. Every road user has the means to pull bad drivers off the road. Concerned road users can call the Mpimpa Hotline and report an incident – any serious road offence. Hit and run, overloading, somebody driving without a valid driver’s licence, drive a car without an RWC (roadworthy certificate), taxi wars and the perpetrators, etc. The general public has a facility conducive to creating an environment unfriendly to criminals and their dastardly deeds. Please call the Hotline on 086 221 1010. You are also encouraged to report any serious road traffic offences to the Hotline.
	I am organising a road race on a provincial road. How do I get permission to do so and who do I contact?
	The following information is required by the Drivers and Legislation Section of the Road Traffic Inspectorate: Letter of authority from the nearest Municipality; Fee of R200.00; Route map indicating your starting point and finishing point; Application forms, which are obtainable from the Drivers & Legislation Section. They can be contacted on (033) 3550464.

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Toll Roads

	Where can I find a list of all the toll roads in KwaZulu-Natal?
	Toll roads fall under the auspices of the South African National Roads Agency Limited (SANRAL). Their website provides a map of toll road locations countrywide in their About Tolls section.
	What is the cost of the various toll roads in KwaZulu-Natal?
	Toll roads fall under the auspices of the South African National Roads Agency Limited (SANRAL). Their website provides the pricing of the various tolls roads under their About Tolls section.

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Traffic Fines

Please check whether the following FAQs on Traffic Fines will assist you with your enquiry.
	Why does the Department not provide an online facility for the checking of traffic fines by ID Number or Registration Number?
	The Traffic Management System, (Trafman) is the system utilised by all provinces including KZN, for the capturing of traffic-related offences. Therefore, the functionality to display all outstanding traffic fines on an Intranet/Website will entail the developing of specifications and amending Trafman software, which has major cost implications, which would have to be researched and agreed to by all provinces. However apart from the aforementioned, it is crucial that this department communicates the following: The Department cannot allow the availability of personal information i.e. offences on the website due to the fact that it will be an infringement of one’s right to privacy. In a case where an offence has been committed by a cloned vehicle and becomes a public record, innocent motorists will be victimised. Unscrupulous people obtaining this nature of information could use it for underhanded purposes against office bearers, private individuals and any other organisations. Displaying this information or access to this information is considered an infringement of an individual’s rights Taking the above into consideration this Department cannot consider the proposal made to display outstanding traffic fines on any Intranet or website. Members of the public requiring such information can contact the Traffic Camera Office on 031-7020967, who may, subject to certain conditions, provide such information.
	How do I ascertain if I have any outstanding traffic fines?
	Please contact the Traffic Camera Office on (031) 702 0967. By providing them with your identity number or vehicle registration, they will be able to assist you with the information you require.
	How do I make payment for a traffic fine?
	Payment can be done via the following methods:- Easy Pay for traffic camera speeding fines. The Easy Pay reference number appears on the fine and the motorist can pay at any agent supporting Easy Pay or on the Easy Pay website. Kindly consult the fine documentation you received. • Cheque – made in favour of KZN Prov. Gov. Transport. • Postal Order • Credit card / Cash payment at our offices. Please Note. The notice number of the fine must be written of the reverse side in respect of Cheque / Postal Order payments and must be posted to the Traffic Camera Office, Private Bag X9007, Pinetown, 3600.
	I want to make payment for a traffic fine through Internet Banking, EFT or direct deposit.
	This Department does not have a banking account for public members to pay their fines, whether by direct deposit or Internet banking. Kindly do not request banking details via our feedback facility since it is not possible to provide such. Please see the previous FAQ on currently acceptable methods of payment.
	Are speed-traps and roadblocks revenue building exercises?
	Road casualties due to speeding still pose huge problems for road safety. There are still many people who continue to violate road safety regulations. Therefore these speed traps and roadblocks are set in high-risk areas around the province in order to reduce the number of road deaths. The motorists perception is that the traffic department is out in full force to make easy money. As this is not the case, effective speed traps and roadblocks will continue in order to curb the deaths on KwaZulu-Natal roads.
	Do traffic officials make up their own fines?
	A large amount of motorists believe that the amount of the fine is up to the specific official involved. The Chief–Magistrate of a magisterial district decides on the fines for motorists who fail to comply with the rules of the road. This fine schedule is then distributed to traffic officers who use this schedule when fining a motorist for a offence. Also a code to a particular charge is written on the fine sheet which is used by the clerks to ensure that the correct amount was issued.
	Where is the Traffic Camera Office?
	The Traffic Camera Office is situated at the Durban Regional Offices at 4 Aubrey Road, Pinetown.
	What times are the Traffic Camera Office open?
	The Traffic Camera Office is open for the payment of fines and enquiries on Mondays, Tuesdays, Thursdays and Fridays between 08:00 and 15:00. Please note that on Wednesdays our opening time is 09:00 and closing at 15:00. The office is not open on Saturdays, weekends or public holidays.
	If none of the abovementioned FAQs on Traffic Fines are applicable to your enquiry then please click here

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Traffic Officers

	I want to become a traffic officer?
	You need to seek employment as a traffic officer at a Provincial/Local Authority. Departmental vacancies are advertised in various newspapers including the Witness, Sunday Times, Ilanga, Daily News, etc, as well as on this website when such vacancies occur. Applications are to be submitted on the Z83 Application for Employment form.
	I want to undergo training at the Traffic Training College. What is the procedure?
	The Traffic Officers Diploma Course offered by the Traffic Training College is restricted to persons who are already employed as traffic officers, but who are not yet qualified. Entry requirements are as follows: Permanent employment by a Provincial/Local Authority as a Traffic officer. (Copy of employment contract and salary advice) Minimum educational qualification of Grade 12. (Subject to verification by the Traffic Training College) At least a Code B driving licence (Manual Transmission) Applicants may not be older than 35 years of age. Medical certificate as proof that a person may do strenuous exercise. Certificate from the South African Police Force indicating that the applicant does not have a criminal record.
	Do traffic officials make up their own fines?
	A large amount of motorists believe that the amount of the fine is up to the specific official involved. The Chief–Magistrate of a magisterial district decides on the fines for motorists who fail to comply with the rules of the road. This fine schedule is then distributed to traffic officers who use this schedule when fining a motorist for a offence. Also a code to a particular charge is written on the fine sheet which is used by the clerks to ensure that the correct amount was issued.

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Vacancies

Can the Department email me departmental vacancy circulars/advertisements when these are made available?

Unfortunately the Department is not in a position to email or provide vacancy circulars/advertisements to individuals. Not only would this be logistically unfeasible, but would prejudice the fair and equitable recruitment process through making such information available to certain individuals. In terms of the Public Service Regulations an executing authority, e.g. any government department or body, shall ensure that vacant posts are so advertised as to reach, as efficiently and effectively as possible, the entire pool of potential applicants, and not only select individuals. In view of this to ensure that the process is fair and equitable, all vacancies open to the public are published on this website until the day after the closing date of the particular vacancy. Additionally vacancies are published in the mainstream newspaper media. Entry level posts are additionally posted on notice boards at our departmental offices throughout KwaZulu-Natal as and when such vacancies are available.

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Vukuzakhe Programme

	How does one register in the KZN DOT Database for emerging contractors?
	Hardcopies of the Registration Forms are obtainable from all KZN DOT District and Regional offices, including Head Office, Office Number L-205. Download the Vukazakhe Application Form N.B: Kindly consult the Database Registration Procedure Guidelines when filling in the Vukuzakhe Application Form.
	How long does it take to receive a reply after submitting the registration forms?
	This depends on the number of forms our Head Office receives weekly. We commit ourselves to responding within four weeks following the receipt of an application.
	Is there a need for registration again on the Treasury Database?
	Yes, as a supplier the Department cannot award you work if you do not have a supplier number from the Treasury Database (ZNT 30 or ZNT 31).
	Will I have to start on Stage 1 even if I carried out some work with other clients before?
	Not necessarily. Your previous experience is screened provided proof of work carried out was forwarded to the Department. Our technical experts will therefore allocate the stage based on the relevancy of previous experience acquired.
	What if I am not satisfied with how the tender was awarded?
	Each tenderer will receive a notification of the award and be given the opportunity to appeal against the award. In this scenario, the appellant must give valid reasons for the appeal.
	As an emerging business do I need to submit the Tax Clearance Certificate?
	You will not be awarded work if your company does not comply with the rules of the Receiver of Revenue. The Department has a partnership with SARS and if a contractor requires assistance in this regard enquiries can be forwarded to: Mr. Nhlanhlenhle Sithole Tel. No.: (033) 355 8788 Fax No.: (033) 355 8775 E-mail: Nhlanhlenhle.Sithole@Kzntransport.gov.za
	What training should I expect from the Department?
	The Department has set aside some funds for training. The Training is offered during the Tender Stage and during the execution of the works. The training offered is in line with the Construction SETA and therefore credits will be awarded for the training offered.
	How many contracts can each company be awarded at a time?
	The maximum of two contracts can be awarded at a time. Enquiries on Vukuzakhe Programme to be directed to: Mr. Nhlanhlenhle Sithole Tel. No.: (033) 355 8788 Fax No.: (033) 355 8775 E-mail: Nhlanhlenhle.Sithole@Kzntransport.gov.za
To learn more about the Vukuzakhe Programme of the KZN Department of Transport please click here

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Zibambele Programme

	Who qualifies to be a Zibambele contractor?
	The programme targets the poorest of the poor, namely women who are heads of households who do not have any source of income.
	What is meant by the household being awarded the contract?
	The contract is awarded to the household and it is registered in the name of a representative from that household. This implies that if that representative dies and the household is still poor then arrangements are made to have another member of the household, be it a granny or an aunt, to take over the contract.
	What is the duration of the contract?
	The contracts are awarded annually and contractors will be assigned to a road as long as the road is still of value and requires ongoing maintenance.
	If the contractor dies and leaves children behind can those children take over the contract?
	In cases where the contractor has died and left children, arrangements are made to have the next of kin who is the guardian of the children to take over the contract.
	If the contractor gets injured at work is she entitled to workmen compensation?
	The programme is a poverty alleviation programme thus there are no benefits attached to it. However, if the contractor gets injured on duty there is an ex gratia amount that is decided by the Head of Department, which can be paid to a contractor. When claiming this compensation, reports and supporting documents are to be submitted to enable the Department to determine whether the injury occurred accidentally or whether occurred through negligence on the part of the contractor.
	Why is the programme targeting mostly women?
	Women, especially women headed households, make up the majority of the poorest families. A proportionately high number of families in the rural areas are headed by women because the men usually leave to find employment in urban areas. In the past women have generally been discriminated against in terms of access to employment opportunities.
For more information about the Zibambele programme of the KZN Department of Transport please click here

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